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At Ladies Clothing Shop (“we”, “us”, or “our”), we are committed to protecting your privacy while helping you build your elegant wardrobe. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website ladyclothesshop.com or make a purchase from us.

1. Information We Collect

To provide our services and enhance your shopping experience, we may collect the following information:

  • Personal Identification Information: Name, email address, phone number, shipping and billing addresses when you place an order for our satin dresses, co-ords, or other wardrobe essentials.
  • Payment Information: Credit/debit card details (processed securely via encrypted payment gateways), PayPal email when you purchase graduation outfits or casual wear.
  • Order Information: Details about the trousers, white dresses, or other items you purchase, including size preferences and order history.
  • Technical Data: IP address, browser type, device information, and how you interact with our website.
  • Communication Data: Any correspondence when you contact our fashion advisors at [email protected].

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders for our elegant clothing collections
  • Provide customer support regarding your purchases
  • Improve our website and tailor our product offerings (like our black dresses or co-ords) to customer preferences
  • Send transactional emails (order confirmations, shipping updates)
  • Prevent fraud and enhance the security of our payment systems
  • Comply with legal obligations

3. Data Sharing and Disclosure

We respect your privacy and only share your information when necessary:

  • Service Providers: Trusted third parties who assist with payment processing (Visa, MasterCard, PayPal), shipping, and IT services.
  • Legal Requirements: When required by law or to protect our rights and the safety of our customers.
  • Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve customers worldwide (excluding certain remote areas), your information may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

  • 256-bit SSL encryption for all transactions
  • PCI-DSS compliant payment processing
  • Limited access to personal data within our Dundee-based team
  • Regular security assessments of our systems

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Restrict or object to certain processing
  • Receive a copy of your data in a portable format
  • Withdraw consent where applicable

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing certain requests.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences (like currency selection in GBP)
  • Analyze website traffic and shopping behavior
  • Improve the functionality of our site

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect certain features of our website.

8. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new “Last Updated” date. We encourage you to review this policy whenever you shop for our sophisticated wardrobe essentials.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our fashion advisors:

Email: [email protected]
Postal Address: Ladies Clothing Shop, 88 E Dock St, Dundee, GB DD6M 2TS

Thank you for trusting Ladies Clothing Shop with your personal information as you build your elegant wardrobe with our carefully curated collections.