Term and Conditions

Welcome to Ladies Clothing Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website at www.ladyclothesshop.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Customers

Ladies Clothing Shop caters to fashion-conscious women seeking elegant, sophisticated wardrobe essentials. Our target customers value:

• Timeless style in black and white dresses
• Coordinated outfits for special occasions
• High-quality graduation wear
• Versatile trousers and casual pieces
• Convenient online shopping with international delivery

2. Website Use

2.1 Eligibility

You must be at least 18 years old or have parental consent to make purchases. By placing an order, you warrant you meet these requirements.

2.2 Account Responsibility

If you create an account, you’re responsible for maintaining confidentiality and all activities under your account.

2.3 Prohibited Conduct

You agree not to:

• Use our site for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Interfere with other users’ enjoyment of the site
• Submit false or misleading information

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in describing our:

• Sophisticated black dresses
• Stylish co-ords (coordinated sets)
• Elegant graduation outfits
• Classic trousers
• Pristine white dresses
• Casual clothing collections

However, slight variations may occur. Colors may appear differently depending on your monitor.

3.2 Availability

All items are subject to availability. We may limit quantities and discontinue products without notice.

3.3 Pricing

Prices are in GBP (£) and exclude VAT/taxes where applicable. We reserve the right to adjust prices but will honor the price at time of order confirmation.

4. Orders and Payments

4.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation email. We process orders within 1-2 business days.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount to your selected payment method.

4.3 Billing Information

You must provide accurate billing details. We may verify payment information before processing your order.

5. Shipping and Delivery

5.1 Shipping Options

We offer:

• Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
• Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch

5.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. Delivery times may vary due to customs processing.

5.3 Delivery Issues

You’re responsible for providing correct shipping information. We’re not liable for delays caused by customs, incorrect addresses, or unforeseen circumstances.

6. Returns and Refunds

6.1 Return Policy

You may return most unworn, unwashed items with original tags within 15 days of receipt. Non-returnable items include:

• Personalized/made-to-order graduation outfits
• “Final Sale” items
• Underwear/bodysuits (hygiene reasons)
• Items without tags or showing wear
• White dresses/satin not in pristine condition

6.2 Return Process

Email [email protected] within 15 days to initiate returns. Include:

• Order number
• Item details
• Reason for return

Ship returns to our Dundee address using trackable shipping. Customers bear return shipping costs unless the error was ours.

6.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect returns. Original shipping fees are non-refundable unless due to our error.

6.4 Exchanges

We exchange items for different sizes/colors (subject to availability). Follow the return process and specify your exchange request.

7. Intellectual Property

All content on our site (logos, text, images, etc.) is our property or used with permission. You may not use our intellectual property without written consent.

8. Liability Limitations

8.1 Product Use

We’re not liable for any injury or damage resulting from product use beyond their intended purpose.

8.2 Website Availability

We strive for uninterrupted access but can’t guarantee the site will always be available or error-free.

8.3 Maximum Liability

Our maximum liability for any claim related to your purchase is limited to the order’s purchase price.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy detailing how we collect and use your information.

10. General Provisions

10.1 Governing Law

These terms are governed by UK law. Any disputes will be resolved in UK courts.

10.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

10.3 Severability

If any provision is found invalid, the remaining terms remain in effect.

10.4 Contact Us

For questions about these terms, contact us at:

Ladies Clothing Shop
88 E Dock St, Dundee, GB DD6M 2TS
Email: [email protected]